The Microsoft Partner Network is now called the Microsoft AI Cloud Partner Program.
This article describes technical presales and deployment benefits that are available to partners on the Benefits page in Partner Center.
Use Technical presales and deployment services (TPD) for personalized one-to-one consultations. These consultations are designed to help you plan, build, and publish your Microsoft AI & cloud service or application, and help you close sales opportunities.
| Offer type | Number of advisory hours | Technical presales |
|---|---|---|
| Partner Success Expanded benefits | 10 | Unlimited |
| Partner Success Core benefits | 5 | Deducts Advisory Hours |
| Partner Launch benefits | - | - |
| Solutions Partner designation | 50 | Unlimited |
| Legacy Gold | 50 | Unlimited |
| Legacy Silver | 20 | Unlimited |
| Action Pack (MAPS) | 5 | Deducts Advisory Hours |
Only partners with Solutions Partner designation, legacy gold/silver benefits, or Microsoft Action Pack are eligible for service. Services aren't provided to customers or partners/resellers who don't have a Solutions Partner designation, legacy gold/silver benefits pack, or Microsoft Action Pack. This includes scenarios in which they might be on the same call as an eligible partner.
Get help assessing your organization's technical capabilities to uncover key opportunities that can help you grow your business:
Not supported: Training delivery, long-term consulting (over 25 hours per engagement)
From envisioning to publishing, our consultants advise and support you:
Not supported: Long-term consulting (over 25 hours per engagement), building complete architecture, code reviews/troubleshooting/performance tuning, application development beyond light proof-of-concepts, hands-on support in a production environment, integration of non-Microsoft solutions.
Help to create demos and proofs of concepts and remove sales blockers to help close more sales opportunities:
Not supported: Sales pipeline planning, complete demo environments, end-customer discussions, licensing pricing and price lists, RFP response, and license terms.
Consultants are here to support you, even after you've built and sold your service or application:
Not supported: Break-fix support/troubleshooting, hotfixes, on-site services, direct-to-customer support, or hands-on support in a production environment.
From building to publishing to modernizing your application, our consultants advise and support you:
The following cloud or cloud-hybrid products and services are in-scope for TPD:
Your TPD benefits are automatically activated and available to all Microsoft AI Cloud Partner Program-associated users.
To view your TPD benefits in Partner Center:
Note If your account is only associated to the Cloud Solution Provider (CSP) program and not associated with Microsoft AI Cloud Partner Program, you can see the error message, "You aren't authorized for this action. You must have a program-associated account." If you have no active Membership offers, you can see the message "Looks like you don't have any benefits yet." If your company has active membership offers but you can't see them, you might have signed in using the wrong account. To check your account, select the Account icon at the top right of the page, and then select Sign-in with another account (if required).
Note If you require a Cloud Consult as part of your Advanced Support for Partners (ASfP) or Premier Support for Partners (PSfP) support plan, contact your Partner Success Account Manager (PSAM).
Important Be sure to select the relevant country/region and language because these determine where your request is routed.
A Partner Technical Consultant will reach out to you within two business days to discuss your request. The consultation delivery timeline will be mutually agreed upon and dependent upon the technical scenario.
