Incomplete applications will be delayed. Common issues include:
- Photos that don’t meet the guidelines, are digitally altered, or have inks marks on them
- Signatures must be inside the declaration ‘white’ box, and application forms dated using the correct format (DD/MM/YYYY)
- Credit cards that are not enabled for international transactions
Guide for Adult renewal application (PC7) by mail
1. Complete your renewal application form online
- The application must be lodged within six months of completion
2. Print and sign your application form
- Print on plain white A4 paper, using black ink only. Make sure the top or bottom of the page is not cut off.
- US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form
- Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
3. Photos
- Two recent identical colour photos, less than 6 months old with your full name written on the back of one photo. Refer to photo guidelines for more information
- Do NOT attach the photos to the form as this may damage them
4. Payment
- Complete the payment authorisation form (PDF), include this with your application form
- You can view more information on passport fees
5. Check your adult renewal checklist
- Before posting your application, review your adult renewal checklist
6. Post your application
(Phuket)
Consular Services Section – Passport Services
Australian Consulate-General Phuket
6th Floor, CCM Complex
77/77 Chalermprakiat Rama 9 Road (Bypass Road)
(Bangkok / Chiang Mai)
Consular Services Section – Passport Services
Australian Embassy Bangkok
181 Soi Arun McKinnon
Wireless Road, Lumphini, Pathumwan
Have you included:
- Your printed and signed application form
- Passport photos
- A self-addressed A5 or A4 envelope (postage stamps not required)
- Completed payment authorisation form
7. How long will it take?
- Please allow a minimum of six weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.
Questions?
If you still have questions, please contact us directly to discuss before sending your application.
Phuket
Telephone: +66 (0) 76 317 700
Bangkok (including Chiang Mai)
Telephone: +66 (0) 2 344 6300, select Consular Services option